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      SWBC

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      SWBC reviews

      One of the Best places to work in the state. - Customer Service Specialist SWBC Employee Review

      5.0
      Sep 19, 2018
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a great pay and benefits package and take great care of their employees. They will also offer opportunities to expand your skillset.

      Cons

      At least in Lender Placed Operations, they have a tendency to go into mandatory OT a lot to meet clients' needs. They try to circumvent or make up for it, but it still happens with relative frequency. I was also not happy with the switch to a dominant focus on Average Handle Time, but I can see why and others may still benefit from that situation more than I did.

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      5.0
      May 11, 2026
      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pto & team management

      Cons

      No work from home or schedule flexibility

      1
      2.0
      Jun 25, 2026
      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not too many pros anymore, benefits were okay and the pay was below average.

      Cons

      Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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