SWBC Reviews | Glassdoor

SWBC Reviews

Updated August 7, 2017
150 reviews

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2.8
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19 Ratings

150 Employee Reviews

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Pros
  • And free gym membership also they have a lot of perks like free rampage tickets and stars tickets or VERY discounted spurs tickets (in 20 reviews)

  • Great benefits if you work full time (in 15 reviews)

Cons
  • Lack of upper management communication with lower level workers (in 8 reviews)

  • Work/Life Balance, inadequate preparation for taking on new clients/business (in 4 reviews)

More Pros and Cons

  1. "Working for SWBC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SWBC full-time (Less than a year)

    Pros

    - Flexible hours - Bi-weekly pay -Work from home if a situation occurred -Payed Sick hours - Payed Personal time -Payed Vacation time -Payed Holidays -Great IT Staff

    Cons

    - Initial 6 months dont expect vacation time -Strict Tattoo policy


  2. "PT Early Stage Collector Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Early Stage Collector in San Antonio, TX
    Former Employee - PT Early Stage Collector in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at SWBC part-time

    Pros

    Big company with incentives. Gym membership and 401K for everyone

    Cons

    Schedule requirements discussed before accepting the position were not taken into consideration when actually working.

    Advice to Management

    Get new management

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scottsbluff, NE
    Former Employee - Customer Service Representative in Scottsbluff, NE
    Recommends
    Positive Outlook

    I worked at SWBC full-time (Less than a year)

    Pros

    Great insurance and benefits, pay

    Cons

    Hard to get time off, micro-managed


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at SWBC full-time (More than 5 years)

    Pros

    Decent benefits, good co-workers, nice facility

    Cons

    Lack of upper management communication with lower level workers.


  5. Helpful (2)

    "Very unstable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury in San Antonio, TX
    Former Employee - Treasury in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SWBC full-time (More than a year)

    Pros

    Flexible weekday schedules. Business casual dress code. I can't think of any pros actually. If I wrote anything else I would be lying.

    Cons

    Continuously assigning more work without more pay. Layoffs. Micromanagement. Favoritism. They are far from TRANSPARENT as claimed. Management is two faced

    Advice to Management

    The management has too many issues to even write it down. I don't know where to start.


  6. Helpful (2)

    "Concern for future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at SWBC full-time

    Pros

    Benefits
    Pay
    Not a lot of micromanagement that I see

    Cons

    IT feels unstable and all great workers are jumping ship

    Advice to Management

    Notice that you need to stop the bleeding


  7. Helpful (1)

    "Insurance Tracker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Tracker in San Antonio, TX
    Former Employee - Insurance Tracker in San Antonio, TX
    Positive Outlook

    I worked at SWBC full-time (More than 5 years)

    Pros

    Schedule
    Benefits
    Pay
    Bonuses (Christmas)
    Raises
    Easy

    Cons

    New management
    Lay offs
    Overtime (rare)
    Repetitiveness
    No transfer due to limited locations

  8. Helpful (1)

    "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SWBC full-time

    Pros

    Good teammates, which were great to work with

    Cons

    management needs improvment in various areas


  9. Helpful (3)

    "A tourniquet is needed to stop the bleeding within IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at SWBC full-time (More than a year)

    Pros

    The benefits used to be the pros but recent financial performance has caused the company to cut out many of the benefits.

    Cons

    Numerous layoffs, downsizing and restructures have made many people uncomfortable with staying employed by SWBC.
    Questionable promotions given out to less deserving individuals, but good at schmoozing upper management.
    Much of management are two-faced, backstabbers that promote based upon how good of a "yes man" you are.

    Advice to Management

    Leave the workers alone, let them do their jobs. Overhaul the management team within IT.


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Well established in the FI space
    We diversified company with numerous opportunities to work various career paths
    Owners are approachable

    Cons

    Made some "interesting" decisions that impacted entire organization


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