Comfortable - Customer Service Representative (CSR) SWBC Employee Review

Good pto & team management

No work from home or schedule flexibility

Not too many pros anymore, benefits were okay and the pay was below average.

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.