Culture falling by the wayside in the name of scale - Anonymous employee Salsify Employee Review

3.0
Nov 19, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is excellent. When fit is good, customers find real value. Pandemic caused a permanent shift to distributed work model which is a pro for some. Compensation reasonable despite lack of structure around increases.

Cons

Starting to feel like a chimera in rush to compete with others in the space. Too much focus on new features and not enough on platform stability. Rush to scale means culture gets left behind. Work/life balance is out of whack as hiring can't catch up to demand. Leadership getting increasingly cagey and defensive about answering tough questions. No 401(k) match despite consistent asks by employees. Little room for growth. Constant reorgs create ever-changing expectations. Most leadership hired from outside. Pretty massive exec turnover in the last year. Health insurance benefits have gotten worse over time. Very little room for growth.

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Salsify Response
5y
Hello. Thank you so much for taking the time to leave us a review. We recognize that it is both a challenging and exciting time to be at Salsify. As we continue to scale at a rapid rate, we know there will be many growing pains along the way and that we won't always get it right the first time. One of our values is to be a positive thinker and to assume good intent. Our leadership team has had lengthy conversations about many of the topics you raised, and have moved forward in their decisions with great care and consideration. We have also tried to be thoughtful and transparent in providing context to the company with regard to those decisions. Our hope is to make Salsify an exciting and rewarding place to work for everyone. If you feel as though you need more communication and context to be happy and productive at work, I highly encourage you to reach out to your PX business partner, your department head, or to me directly - we would welcome any conversations or feedback that will help us achieve that goal. Thank you again for your review. Thanks, Colleen Fuller, CPO

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