Growing, lots of opportunity but really fast paced. - Anonymous employee Santander Employee Review

3.0
Feb 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are wonderful, friendly, engaging and smart. Lots of opportunity to create processes and procedures. Wonderful events for Associates and their families.

Cons

Formerly a small company, transitioning into a mid-sized organization, there are a variety of growing pains. The company leadership is working to make this happen while maintaining it's small company feel. This is a difficult challenge resulting in what feels like a lack of communication and last-minute decisions. Change is communicated in the moment - it's definitely a ride!

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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