Horrible, they treat it like a sweat shop. - Backend Account Manager Santander Employee Review

1.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The only good is that they pay a high Hourly rate compared to any other collection agency but the bonuses are very low.

Cons

Bad management, Horrible systems, slow networks, very dark moral, communication from upper management to entry level rep is horrible. None of their departments are on the same page with company policies and procedures. They just treat you badly unless your a manager and then your treated badly by your manager lol. Horrible Place to work.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is pretty good

Cons

People like to speak Spanish

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