It was the worst work experience I've ever had. - Sales Associate Sears Employee Review

1.0
Jun 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The HR women rocked even though she didn't even work in our store.

Cons

I worked in the electronic department and all I did was sit there and watch Planet Earth from 9:45 to 6. They only hired me based on the fact I was coming from Best Buy so i "must've been good". They told me that, unprofessional. They shoved credit apps down my throat like no tomorrow and 60% of the Elearnings you're going to take is about 1 of the 9 useless credit cards that sears has. I wasn't trained properly either. I was told to come in and sit in a chair, stair at a screen for as long as I want to get the leanings done. That's not how you train someone. Online lessons are reasonable but not when there's over 100 of them and you're put into isolation to do them. When I was being trained on the floor MY FIRST 2 HOURS I was alone. I didn't know how to operate the ghetto cash register (on a side note, WOW, update anytime soon??) nor did I know where anything was. I was supposed to shadow and pitch plans and apps that I wasn't even trained on, so went of my knowledge that I had, then got yelled at cause I pitched wrong. Management is.... wow not management. They need to clean house and I mean really clean house.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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