Stressful - Claims Adjuster Sentry Employee Review

2.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers...decent pay and benefits

Cons

Toxic management... workload not manageable...no work/life balance

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Sentry Response
9mo
Thank you for your feedback. I’m pleased to see you enjoyed our benefits and the team you worked with. Regarding your other comments, this isn’t reflective of the culture we strive for. We have measures in place for all employees to enjoy a positive work/life balance—and we encourage everyone to reach out to their managers regarding their situation. Mike Livermore – AVP of Personal Lines Claims

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Sentry Response
15h
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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