Sentry Reviews | Glassdoor

Sentry Reviews

Updated Jul 1, 2019

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Found 283 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
98%
Approve of CEO
Sentry CEO Pete G. McPartland
Pete G. McPartland
130 Ratings
Pros
Cons
  • "Communication with upper management could be improved(in 15 reviews)

  • "Big city folks may not like the job location if working at the home office(in 12 reviews)

More Pros and Cons
  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director If IT in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time for more than 10 years

    Pros

    Open, collaborative culture with positive peers. Modern campus. Good pay and benefits.

    Cons

    Nothing that I can think of.

    Sentry2019-01-09

    Sentry Response

    January 15, 2019Sentry Insurance Employee

    Thank you for sharing your feedback with us. It’s rewarding to see your positive comments as collaboration is a critical component of our success and Sentry IT associates are empowered to speak up to make Sentry an even better place to work. Jim Stitzlein – Chief Information ...

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  2. "Great organization to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time for more than 5 years

    Pros

    Sentry is a great organization to work for. Great culture.

    Cons

    It is hard to think of any.

    Sentry2019-07-01

    Sentry Response

    July 3, 2019Sentry Insurance Employee

    Thank you for taking the time to leave a positive review. It’s great to hear you’re enjoying your position at Sentry. Please don’t hesitate to let your manager know if you ever have any additional feedback. Javier Sotelo – Director of Employment & Employee Relations

  3. Helpful (1)

    "Stable with many opportunities for career growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time

    Pros

    Pay, 401K match, vacation, nice campus. Great gourmet coffee shop with fair prices. HR group takes associate concerns seriously and tries to give managers what they need to be effective leaders. IT organization is large enough to offer both horizontal and vertical movement. Many leading technologies being utilized or actively pursued.

    Cons

    Not many cons but workload can be exhausting. Middle mgmt seems jumpy about appearance to upper mgmt, even though upper mgmt always seems very open. Focus on timelines over quality, and related stress. Limited support for off site training/conferences. Limited laptop offerings and can't bring your own. Personal WiFi offering is unsecured/open. Cafeteria has limited hours and is expensive, especially high-caffeine cold...

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    Advice to Management

    Do the associate feedback survey more frequently. Actively encourage pure research, allow time for it. Improve on above cons. Keep up the good work.

    Sentry2019-06-09

    Sentry Response

    June 12, 2019Sentry Insurance Employee

    Thank you for taking the time to share your thoughts with us. I’m happy you’re enjoying your time at Sentry and hope you’ll continue to enjoy the benefits we have to offer. I encourage you to share your feedback with your manager, if you haven’t already. We want to keep an open line ...

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  4. "Great Company"

    StarStarStarStarStar
      Current Employee - Senior Claims Representative in Stevens Point, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sentry full-time for more than 5 years

      Pros

      Competitive benefits, tons of advancement opportunities.

      Cons

      Would love more work-from-home options.

      Sentry2019-06-03

      Sentry Response

      June 12, 2019Sentry Insurance Employee

      I’m happy to hear you’re enjoying your time at Sentry. We appreciate your feedback and will take it into consideration as we consider long-term goals and planning. We’re incredibly proud of the office facilities we offer for our associates and believe they foster teamwork and collaboration—which ...

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    • "Solid experience"

      StarStarStarStarStar
        Former Employee - Claims Representative 

        I worked at Sentry full-time

        Pros

        Supportive management through onboarding process

        Cons

        Training feels rushed so it can be hard to remember some company-specific procedures.

        Sentry2019-05-26

        Sentry Response

        May 29, 2019Sentry Insurance Employee

        I appreciate that you felt supported during your time with us. We do provide quite a bit of training up front to help all our claims associates be ready and equipped to work with our customers. I understand that there’s a lot to remember and it might not all sink in the first time. ...

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      • "Great employer for those invested in living in the Stevens Point area"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Business Specialist in Stevens Point, WI
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Sentry full-time for more than 3 years

        Pros

        Reasonable salary and predictable work hours. Top-notch benefits and amenities.

        Cons

        Advancement opportunities are often limited and span a long time horizon. Good for people raising families, but not so much for the young and hungry.

        Advice to Management

        Innovate. Be open to new ideas and new talent. Make sure to give them growth opportunities so you retain them.

        Sentry2019-05-15

        Sentry Response

        May 20, 2019Sentry Insurance Employee

        We appreciate that you enjoyed your benefits and compensation while you worked at Sentry. I also want to thank you for mentioning associate retention. We completed an employee value proposition where we looked at what’s important to attracting talent to Sentry and retaining that talent ...

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      • "Just okay"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Sentry full-time

          Pros

          Good bonus each year and work from home

          Cons

          Not much room for growth in a small company

          Sentry2019-05-01

          Sentry Response

          May 6, 2019Sentry Insurance Employee

          I’m happy to hear you’re enjoying the ability to work from home and being eligible for bonuses. I want to reinforce we work hard to support growth and development for our 4,000+ associates across the country. Please know there are resources available to help you grow within your position ...

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        • "Sentry"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Compliance Analyst 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Sentry full-time for more than a year

          Pros

          It is a good company

          Cons

          None it is a good company

          Advice to Management

          No advice to management at Sentry

          Sentry2019-04-11

          Sentry Response

          April 23, 2019Sentry Insurance Employee

          Thank you for leaving us a positive review. I’m pleased to know you’re enjoying your time at Sentry. Javier Sotelo – Director of Employment & Employee Relations

        • "Great Company"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Advanced Analytics Modeler in Stevens Point, WI
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Sentry full-time for less than a year

          Pros

          Amazing 401K match, great PTO policy, good bonus program, excellent employee perks such as cafeteria, exercise facilities, pool, golf course, etc.

          Cons

          Health insurance is a little on the expensive side.

          Advice to Management

          Continue to make this a great place to work.

          Sentry2019-04-02

          Sentry Response

          April 5, 2019Sentry Insurance Employee

          I’m so pleased to see your positive review. It’s great to hear from associates who are enjoying not only their position, but Sentry as a whole. We’re continually looking for ways to improve the benefits we offer our associates, including regularly evaluating health insurance options. ...

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        • "Part Time schedules for students"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Claims Technician in Scottsdale, AZ
          Neutral Outlook

          I have been working at Sentry part-time for more than 5 years

          Pros

          They offer decent pay for part-time work. Very appealing for students.

          Cons

          Very repetitive and you're expected to be an emotional punching bag for all customers. They can say anything they want and you're expected to have no feelings while people cuss you out back to back all day. No one is happy to be in a car accident so the calls are all pretty draining.

          Advice to Management

          Realize workers are humans. Provide more chances for them to destress and take care of their mental health.

          Sentry2019-03-29

          Sentry Response

          April 5, 2019Sentry Insurance Employee

          Thank you for sharing your comments. We value education at Sentry, so I’m happy to hear you’re enjoying part-time work hours as a student. In the insurance industry, we’re dealing with customers when they’re experiencing challenging times, so we understand and appreciate the hard ...

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        Found 283 reviews