Sentry Reviews | Glassdoor

Sentry Reviews

Updated October 16, 2018
263 reviews

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3.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Sentry Chairman of the Board, President and CEO Pete G. McPartland
Pete G. McPartland
118 Ratings

263 Employee Reviews

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Pros
  • "Management is great about work life balance" (in 10 reviews)

  • "Great company with good benefits" (in 18 reviews)

Cons
  • "Communication with upper management could be improved" (in 16 reviews)

  • "Big city folks may not like the job location if working at the home office" (in 13 reviews)

More Pros and Cons

  1. "Product Support Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time

    Pros

    Great company with good benefits. I love that you can move to a new job position within the same company.

    Cons

    You have to wait a year before moving to each new position. Some entry level jobs pay very little.

    Sentry Response

    Oct 11, 2018 – Sentry Insurance Employee

    Thank you for your positive review and your work at Sentry. We work hard to promote professional development opportunities and encourage our associates to strive to advance their careers. Typically... More


  2. Helpful (1)

    "Fun environment and community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Stevens Point, WI
    Former Employee - Systems Administrator in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sentry full-time (More than 3 years)

    Pros

    Room to expand is available

    Cons

    Managers have tendency to play favorites

    Sentry Response

    Oct 17, 2018 – Sentry Insurance Employee

    Thank you for sharing your feedback with us. I appreciate you sharing your concerns about management, and I’m pleased to know your time at Sentry was positive.

    Jim Frank – Chief Technology... More

  3. "Estimatir"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sentry part-time

    Pros

    Great people in this office

    Cons

    None that I can think of

    Sentry Response

    Oct 17, 2018 – Sentry Insurance Employee

    Thank you for taking the time to leave a review. I’m happy to hear you had a positive experience at Sentry.

    Javier Sotelo – Director of Employment & Employee Relations


  4. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time

    Pros

    Great company
    Cares about employees
    Great benefits
    Competitive pay

    Cons

    There is really no cons for Sentry. This is a great company to work for!

    Sentry Response

    Sep 18, 2018 – Sentry Insurance Employee

    Thank you for your positive review. I’m glad you’re enjoying your position and the benefits we provide. If you ever see an opportunity for us to improve, please don’t hesitate to discuss with your... More


  5. Helpful (1)

    "Scanning Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scanner in Stevens Point, WI
    Current Employee - Scanner in Stevens Point, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry part-time (More than a year)

    Pros

    Works with School hours for college

    Cons

    Early Mornings starting time roughly at 6am

    Sentry Response

    Sep 13, 2018 – Sentry Insurance Employee

    Thank you for your positive review. I’m glad we’re able to accommodate your schedule and appreciate your contributions to the success of your team and the company as a whole.

    Brady Vetrone... More


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time

    Pros

    Sentry truly cares about their employees and management is always willing to listen and help you when needed. Benefits are pretty good and the 401k match is unheard of!

    Cons

    A large organization that can be slow to get approval at times. Pay could be slightly higher than it is.

    Sentry Response

    Sep 13, 2018 – Sentry Insurance Employee

    I’m pleased to see your positive review for Sentry. As you mentioned, we do care about our associates and continually work to provide excellent benefits and competitive pay. We also offer associates... More


  7. Helpful (1)

    "Dumpster Fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative I in Goldsboro, NC
    Former Employee - Claims Representative I in Goldsboro, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sentry full-time (Less than a year)

    Pros

    Zero, low pay and terrible management.

    Cons

    They do not reward commitment or intelligence.

    Advice to Management

    Fire management.

    Sentry Response

    Oct 3, 2018 – Sentry Insurance Employee

    Thank you for sharing your feedback with us. I’m sorry you didn’t enjoy your time at Sentry. We’re consistently working to provide competitive pay and offer continued training to all... More

  8. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Sentry (More than 3 years)

    Pros

    Quick to hire, that is it.

    Cons

    Cheap pay, slave drivers, no room for promotion

    Advice to Management

    Grow up

    Sentry Response

    Sep 6, 2018 – Sentry Insurance Employee

    Thank you for sharing your feedback with us. I’m not sure what position you held or department you worked in, so it’s difficult for me to address your concerns and possible missed opportunities. But... More


  9. "Great work environment, lots of room to move up within company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Product Analyst in Madison, WI
    Current Employee - Associate Product Analyst in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sentry full-time (Less than a year)

    Pros

    Friendly Environment, Good Pay, Great Benefits

    Cons

    No real cons that I can think of

    Sentry Response

    Jul 18, 2018 – Sentry Insurance Employee

    Thank you for recognizing our efforts to offer our associates competitive pay, excellent benefits, and a positive culture. I’m happy to know you’re enjoying your time at Sentry. We appreciate your... More


  10. ""Good Ole Boy Management""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Scottsdale, AZ
    Former Employee - Claims Adjuster in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sentry full-time (More than 8 years)

    Pros

    Great coworkers and 401K match

    Cons

    Management micromanages to the point adjuster were unable to get their daily work completed. You would think management is there to be positive and help their employees succeed, over the last few years they seemed to spend their days reviewing files, emails and messages for any actions that the employee could be written up and possibly terminated. There is a constant letting go of tenured experienced employees in lieu of replacements with no experience and a lower salary, this put a strain on all the employees by increased workloads. Management is a good ole boy network that if you do not fit their mold good luck! You'll feel the heat.

    Advice to Management

    Clear out management from the Associate Director down, in lieu of management that wants to see their employees succeed. Stop managing by numbers, lead by example not and the Good ole boy network.

    Sentry Response

    Aug 15, 2018 – Sentry Insurance Employee

    I’m sorry to hear about your frustrations while working at Sentry. We strongly value professional development, and expect our managers to act as guides and leaders—not micromanagers—to help their... More


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