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      Sentry

      Engaged Employer

      Sentry reviews

      Work-life balance is great, but training needs improvement - Customer Service Representative Sentry Employee Review

      4.0
      Apr 13, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is present and there are incentives outside of work.

      Cons

      training can go really well or you can be lost in the cracks

      avatar
      Sentry Response
      1w
      Thank you for taking the time to share your experience. We’re happy to offer a positive work-life balance through our hybrid work model. Thank you for your feedback regarding training. We understand the importance of effective and consistent training programs, and we’re passionate about providing comprehensive training and continued learning opportunities to all associates. Javier Sotelo – Senior Director of Talent

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      1w
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      2.0
      Jun 30, 2026
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multiple office locations across the country Hybrid system for those that like to be in office

      Cons

      Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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