Adjuster - Insurance Adjuster Sentry Employee Review

5.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great 401K plan, they match the first 6 percent. Great flexible work pace.

Cons

Training needs to be more in depth as well as expectations of future travel. Overall great place to work.

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Sentry Response
9y
Thank you for taking the time to provide your feedback. We strive to offer industry-leading benefits, and we’re happy to hear you appreciated our 6% dollar-for-dollar match to your 401(k) as well as our flexibility. We’re sorry to hear that you feel the travel expectations were not made clear upfront and that training could have been more in-depth. Through our associate engagement and post-training surveys, we’re pinpointing areas of focus to better meet the needs of all our associates. Thank you for recommending us as a great company to work for, and thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Sentry Response
2d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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