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      Sentry

      Engaged Employer

      Sentry reviews

      Not what I expected. Claims Representative. - Claim Representative I Sentry Employee Review

      2.0
      Jan 3, 2017
      Claim representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great money and benefits for the area. The maternity leave is their best perk. 6 weeks paid and falls under FMLA.

      Cons

      No work/life balance. Over worked and under paid. Very stressful. Unrealistic expectations. Salary means working 6 days a week at times. Expect anxiety attacks. This is not a 40 hour/week job no matter what the trainer tells you...

      avatar
      Sentry Response
      9y
      Thank you for taking the time to provide your feedback. We’re happy to hear that you enjoyed the compensation and benefits afforded you during your employment with Sentry. We’re sorry to hear you found the claims profession to be stressful and preferred not to work in our team environment. Sentry remains committed to a positive and productive work environment for all of our claims associates. To that end, we continually monitor staffing levels to ensure fair workloads for our claims associates and quality outcomes for our customers. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      2w
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      2.0
      Jun 30, 2026
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multiple office locations across the country Hybrid system for those that like to be in office

      Cons

      Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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      Sentry Response
      3d
      Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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