Boring - Claims Representative Sentry Employee Review

3.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

You worked mainly on your own. Managed claims from open to close. You had a lot of resources to reach out to if you needed help.

Cons

Very boring work. I would get done with my daily tasks by noon almost every day. Training was horrible, you read a manual then got thrown in.

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Sentry Response
8y
Thank you for sharing your thoughts with us. I’m pleased to know you enjoyed the autonomy of your position, while still feeling you were able to get help when you needed it. Sentry has a strong Learning organization that looks to provide an interactive training model for our associates, so your comment regarding training caught my attention. I appreciate your feedback regarding your experience and will look into it further. Michele Dufresne – VP Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
1w
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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