Claims Adjuster - Claims Adjuster Sentry Employee Review

4.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay and Great benefits

Cons

Raises and bonuses suck Upper management is detached from reality. We have a 55 hr work load but only allowed 45 hrs Stressful

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Sentry Response
8y
Thank you for your review. I’m glad you’re satisfied with our compensation structure and benefits program—we’re dedicated to helping our associates find value in working with us, and we know how important compensation and benefits are. Regarding your concerns over workload within your department, I encourage you to meet with your supervisor if you’re feeling overwhelmed. We’re constantly evaluating workload throughout the Claims team, and your feedback can go a long way toward helping us improve. The same holds true if you notice something affecting team harmony. I appreciate your hard work and your willingness to share your thoughts on how we can make Sentry an even better place to work. Michele Dufresne – VP Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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