"Good Ole Boy Management" - Claims Adjuster Sentry Employee Review

1.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and 401K match

Cons

Management micromanages to the point adjuster were unable to get their daily work completed. You would think management is there to be positive and help their employees succeed, over the last few years they seemed to spend their days reviewing files, emails and messages for any actions that the employee could be written up and possibly terminated. There is a constant letting go of tenured experienced employees in lieu of replacements with no experience and a lower salary, this put a strain on all the employees by increased workloads. Management is a good ole boy network that if you do not fit their mold good luck! You'll feel the heat.

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Sentry Response
7y
I’m sorry to hear about your frustrations while working at Sentry. We strongly value professional development, and expect our managers to act as guides and leaders—not micromanagers—to help their associates be successful. Please know we’re continually working to improve. Most recently, we sent an associate feedback survey where all associates had an opportunity to evaluate their manager, department, and Sentry as a whole. We’ll use feedback to create actionable goals toward improvement. Thank you for sharing your review with us. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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