Solid experience - Claims Representative Sentry Employee Review

3.0
May 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Supportive management through onboarding process

Cons

Training feels rushed so it can be hard to remember some company-specific procedures.

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Sentry Response
7y
I appreciate that you felt supported during your time with us. We do provide quite a bit of training up front to help all our claims associates be ready and equipped to work with our customers. I understand that there’s a lot to remember and it might not all sink in the first time. We’ll definitely take your comments into consideration as we continually evaluate our processes. Thank you for taking the time to share your feedback with us. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
6d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
6d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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