Local Management doesn't know how to manage workload.
Micromanaged down to the second with your availability
Phone reports are scrutinized so bathroom breaks and health issues are actually eligible for disciplinary action unless you disclose your reasons.
Endless redundancy in workload, systems, and for each level of management review for authority or coverage decisions. Stop shoving all the work down to the line, and work to remove the busywork from the adjusters!
Promotions are only eligible for those that play well in office politics. Favoritism rules this office. And if one manager dislikes you, go ahead and rewrite your resume! You are on the way out!