good job - Claims Contact Centre Representative Sentry Employee Review

4.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

flexible, professional environment with solid training and feedback.

Cons

Part-time position- took much, much longer for full time position to open up than was told at hire. Hard to move up in or out of department.

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Sentry Response
5y
I’m glad you enjoyed the flexibility and training that came with your position. While I’m not sure when you worked with us, I do recognize that our rate of posting and hiring for new positions did slow down for a while as we evaluated how the COVID-19 pandemic would impact us. I’m pleased to share that we’re now hiring on a more regular cadence. If you’re interested in working with us full time, I recommend keeping an eye on our jobs website for open positions. Thank you for taking the time to leave a review. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
1d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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