Some in the IT department are super smart and helpful. Some are sort of just getting by. Turnover is very low, so sometimes you sort of get stuck on a team with a low performer.
Sentry Response
5y
Thanks for sharing the feedback from your time at Sentry. I’m happy to know you felt and knew your work contributed to our shared success. I recognize that like many organizations, we have varying levels of talent within our teams. We value the contributions of our associates and work to create an environment where people can grow and develop. I appreciate your feedback and will keep it in mind as we consider other areas of opportunity.
Jim Frank – Chief Information Officer
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits.
Javier Sotelo – Senior Director of Talent
Multiple office locations across the country
Hybrid system for those that like to be in office
Cons
Poor communication
Low pay compared to other industry positions
Software is old and outdated
Positions that are typically salary are hourly based
Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left
Hybrid or in office is required, no option for full remote
If you happen to be full remote, there is no upward mobility possible for you, period.
Excessive workload
Not very good benefits
Sentry Response
3d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further.
Mike Livermoore, AVP Personal Lines Claims