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      Sentry

      Engaged Employer

      Sentry reviews

      Great Benefits - Liability Claims Representative Sentry Employee Review

      4.0
      Aug 3, 2021
      Liability claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sentry offer great benefits. There is always room for advancement. They like to promote inter office.

      Cons

      Heavy work load. Turn over is high.

      avatar
      Sentry Response
      4y
      Thanks for taking the time to leave a review for us. I’m happy you know you have opportunities to advance your career and that you enjoy your benefits—I hope you had the chance to participate in our recent benefits survey. In regards to workload, claims volume can vary greatly, and that has been especially true over the past 18 months, as pandemic protocols have changed. We consistently monitor claims volume to ensure we have an appropriate workforce to handle them. We’re actively hiring new associates to meet the new volumes. Please reach out to your manager if you’re frequently experiencing heavy workloads. Thank you for sharing your feedback. Michele Dufresne – Chief Claims Officer

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      2w
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      2.0
      Jun 30, 2026
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multiple office locations across the country Hybrid system for those that like to be in office

      Cons

      Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

      avatar
      Sentry Response
      3d
      Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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