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      Sentry

      Engaged Employer

      Sentry reviews

      Nice work environment - Customer Service Representative Sentry Employee Review

      4.0
      Mar 11, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at Sentry for over a year and work was comfortable

      Cons

      Work can get repetitive and customers calling in can be rude

      avatar
      Sentry Response
      4y
      Our customer service representatives play an important role in maintaining strong relationships with our customers. I understand some conversations can be challenging so I appreciate our teams’ hard work. Thank you for sharing your feedback with us. Elisha Robinson – Chief Customer Service Operations Officer

      Explore other reviews about Sentry

      5.0
      Mar 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides great benefits, really nice people

      Cons

      No downsides at all. I truly recommend working here

      avatar
      Sentry Response
      3w
      Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the benefits and culture while you were with Sentry. We’re proud to offer a competitive benefits package and a collaborative culture. Javier Sotelo – Senior Director of Talent
      2.0
      Jun 30, 2026
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multiple office locations across the country Hybrid system for those that like to be in office

      Cons

      Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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