Terrible Company To Work - Customer Service Representative Sentry Employee Review

1.0
Apr 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Casual wear, Big Parking Lot.

Cons

The management doesn't care about your opinion, the sense of logic is nowhere to be found among leadership. The motto seems to be 'You do what we tell you to do, no matter how illogical it is or sounds'. The 90% of customers that call to the company don't really know or were given an clear explanation of what or how their insurance cover or works. Technologically is a stuck up company using software from the 80's, they don't have a sense of progress, and innovation is frown upon

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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