Review of claims representative - Anonymous employee Sentry Employee Review

4.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, helpful environment. Large stable company with many employees nationwide.

Cons

Not enough freedom for associates to handle/resolve liability on claims that other many other insurance companies allow you to handle as a claims representative.

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Sentry Response
10y
Thank you for taking the time to write a review. We are happy to hear that you find the Sentry environment friendly and helpful! We take all feedback seriously and appreciate your opinion. We genuinely value the experience and knowledge of our Claims Associates and strive to provide the right levels of authority for decision making. Thank you for your service to our customers and for your feedback! Mark Trautschold VP – Claims

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
6d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
6d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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