DONT WORK FOR THIS COMPANY - Customer Service (CSR) Sentry Employee Review

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

none that you can’t find somewhere else

Cons

They put pressure on you to complete unreasonable tasks and verbally abuse you when you don’t.

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Sentry Response
2y
I’m sorry to hear of your feedback. We pride ourselves on the support and resources that we provide our employees, both in personal and in work matters. I would like to learn more regarding your situation. Please contact our Human Resources department at 715-346-6550 to discuss further. Elisha Williams – Chief Customer Service and Operations Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
1w
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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