Its okay - Customer Service Representative Sentry Employee Review

2.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule you only need to be in office for three days a week

Cons

Schedule, work-life balance is not great, working 7-10 days in a row for no real reason, high turnover, no time for a connection to coworkers or work enviroment.

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Sentry Response
2y
Thank you for your review. Our hybrid work model is here to stay, with employees in the office Tuesday–Thursday, and the opportunity to work from home on Monday and Friday. One of our employee values is for everyone to enjoy a positive work/life balance. We strive to have activities and events throughout the year that foster engagement within the team, department, and company. I encourage you to have a conversation with your supervisor about your situation. Again, thank you for your feedback. Elisha Williams – Chief Customer Service and Operations Officer

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5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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