Claims Tech Job - Anonymous employee Sentry Employee Review

3.0
Dec 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun office environment and great pay

Cons

Dealing with customers gets old fast. There is very little flexibility in terms of days off and work hours

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Sentry Response
10y
Thank you for taking the time to provide feedback. Two important aspects of job satisfaction are a pleasant office environment and appropriate compensation, so we’re pleased to hear that you feel we’re hitting the mark! As a Claims professional, you’re providing valuable service at a difficult time in a customer’s life and although it may be challenging at times, knowing you’re helping someone who has suffered a loss is always rewarding. Thank you for making a positive difference in our customers’ lives! We encourage you to speak with management regarding your schedule to determine what options are available within your team. Thank you again for providing your valuable comments. Mark Trautschold SVP- Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
6d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
6d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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