Good place to work - Claims Representative Sentry Employee Review

5.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay for the area, good work life balance. Allows work from home Monday and Friday. Coworkers are friendly, I have zero complaints about the company itself.

Cons

The only con I can think of is the duties of the job itself. You have to be able to handle dealing with frustrated and negative claimants every day. It can get stressful and feel overwhelming at times with the amount of claims you handle at any given time.

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Sentry Response
10mo
Thank you for your review! I’m glad to hear you enjoyed Sentry’s hybrid work model and our benefits. We understand workloads can fluctuate from time to time in our Claims department, and that can be challenging at times. We encourage our associates to have open conversations with their managers so they can help support when and where needed. Javier Sotelo – Senior Director of Talent

Explore other reviews about Sentry

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides great benefits, really nice people

Cons

No downsides at all. I truly recommend working here

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Sentry Response
3w
Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the benefits and culture while you were with Sentry. We’re proud to offer a competitive benefits package and a collaborative culture. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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