As of right now - would not recommend getting into sales at Service Express - Senior Account Executive Service Express Employee Review

3.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Peers are great to work with

Cons

Management only cares about you as a person if you are exceeding their expectations. Their expectations are not even slightly attainable. In 2022 there were fewer than 10 sellers to hit President's Club out of 400+ sales roles. Management will make you push your clients so hard to sign early that they end up never doing business with us because we pushed them too hard. Work/life balance is not a thing. They let you take PTO but make you feel guilty about it and message you about deals while you're out of office.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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