Pros
Casual dress (sometimes). Friendships and relationships are formed through shared misery and frustration. They gave us a latte machine in a trial basis and called it a reward. They’ll eventually lay you off so you can finally be freed of the borderline sweatshop like work conditions.
Cons
Let’s start with the absolute obvious here. MANAGEMENT! Mid level management employees are brain washed into treating entry level employees like a herd of cattle. None of us have any freedom to do anything. Including going to the bathroom or getting a drink of water. It’s not entirely their fault though, because if they fall out of line they are smacked down with threat of a demotion or termination. Now let’s get to the real stuff. SENIOR MANAGEMENT IS A JOKE! I honestly can’t even find a better word to describe this. These people have the audacity of screwing up everything they touch then proceed to blame the little guys or their panel of providers. They preach accountability but have none for themselves. They get to talk about taking flights on the company’s dollar, golf outings, using the corporate card for bar hopping on client visits, etc. yet, I haven’t seen a raise in 5+ years! Explain that to me, please. They are out of touch and cold. They don’t greet you with a smile unless they want something from you. They go off on 4+ hour smoke breaks with their little clique while the rest of us are stuck trying to put out the dumpster fire they call Exos. They’re invisible unless they’re stalking the aisles trying to micromanage you. They are less than intelligent when it actually comes to executing their job. They hold these “prestigious” job titles they are so proud of but have ZERO clue on what is actually going on. When a client is unhappy, low level employees lose their jobs. Certainly can’t be at the fault of management to whom feel as though they shouldn’t have to get their hands dirty ...ever! Therefore, wont listen or learn when the people in the trenches day in and day out try and explain any problem to them. They use fear and manipulation to get what they want. People are chained to their desks for 8+ hours a day with very limited, if any, breaks while anyone with a title is seen sneaking out sometime between 4 and 5 every day. They once told an employee who spoke up about morale that if they didn’t like it to just leave. Heaven forbid you have a family emergency or anything of that nature because you still can’t leave. It’s a prison. It is hell on earth. When clients come around they force us into these stuffy clothes for appearance sake when clearly the clients read every word we all write anyway. So it’s pretty pointless. FYI any client of ServiceLink reading this please know that every 5 star review on here is fake. Much like the reviews on any app or website (Exos). They are manufactured by employees who are forced to leave behind any code of ethics and write fake reviews or suffer the consequences. Now, finally let’s get into the best part. HUMAN RESOURCES THIS IS FOR YOU! Employees have nicknamed HR whenever they’re seen because that means layoffs are coming. They aren’t trusted and then sit back in their offices and wonder why everyone is always so negative when they come around. It doesn’t take a genius to figure that out. In addition they are helpful. If you have a complaint about someone, especially management, they will run to the next building, rat that person out and 2 weeks after, that person is fired. They don’t have your back. They are snakes, like everyone else in that place. Please tell me how you managed to lose several employees of 10+ years in ONE MONTH bc they had enough of your abuse. Your exit interviews are a waste of time. It’s all a waste of time. We don’t want picnic tables or latte machines. We want compensation for our hard work. We want management and human recourses to take mandatory sensitivity training so they can hopefully come back into contact with their human side. We don’t want to work 7 days a week. We don’t want disgusting food in an empty warehouse that we aren’t even allowed to go to. We want morale back. We want to come to work and be happy and not dread even getting out of bed. We want a CLEAN (cockroach free), safe environment to work in. We don’t want marketing to manufacture false reviews. We want our equipment and tools to work as promised so you stop blaming production on us when we are all only human. We don’t want to be degraded and talked down to. We want to be treated with respect and treated equal. You’d be surprised to find what happens when you start doing the right thing and start listening to us instead of stifling us and locking us down.