ServiceLink Reviews | Glassdoor

ServiceLink Reviews

Updated April 27, 2017
273 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Chris Azur
109 Ratings

273 Employee Reviews

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Pros
  • Casual dress code and flexible schedule (in 22 reviews)

  • Relaxed dress code, really not much else comes to mind (in 15 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "A place to get your foot in the door."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Invoice Auditor in Jacksonville, FL
    Current Employee - Invoice Auditor in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ServiceLink full-time (Less than a year)

    Pros

    Casual dress code.
    Flex work schedule.
    Mandatory overtime for job security.
    Simple repetitive work.
    Coworkers are nice.
    Pay is decent.
    Free parking.
    Paid breaks.
    Paid training.
    Daily goals are weighted depending on difficulty.
    Given five months before have to full daily expectancy.
    Cafeteria with vending machines and free coffee.
    Decent holiday and sick time options.
    Healthcare benefit options.

    Cons

    Very quick to point out mistakes without providing advice as to how to fix/avoid them in the future.
    Lots of office chatter just as any other employer.
    Mandatory overtime often leads to having to work Saturday.

    Advice to Management

    I have yet to have enough interaction with them to comment, will update once I have had more.

    ServiceLink Response

    Dec 5, 2016 – ServiceLink

    Thank for you taking the time to write a review - we really appreciate it. As a current employee of ServiceLink, we'd love to hear about your experiences with us, if you'd be willing to share. Please ... More


  2. "signing agent"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Telemarketer in Saint Louis, MO
    Former Employee - Telemarketer in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ServiceLink part-time (More than a year)

    Pros

    Was any time I could go

    Cons

    to much travel to far


  3. "Know what you are getting yourself into"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Team Member in Aliquippa, PA
    Former Employee - Support Team Member in Aliquippa, PA
    Disapproves of CEO

    I worked at ServiceLink full-time (More than a year)

    Pros

    - Nice people to work with
    - Free food before holidays
    - Easy to get job

    Cons

    - Crazy boss
    - You have to meet numbers which is called production and it can be stressful that is why everyone is cheating on that part.
    - People leave that company ALL THE TIME
    - you HAVE TO work overtime even if you don't need extra money.

    When I gave my 2 week notice I was laid off within a week.

    Advice to Management

    nothing can save this company so just keep going the way you are!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Valuations Quality Initiatives Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Moon Township, PA
    Former Employee - Quality Assurance Analyst in Moon Township, PA
    Recommends
    Neutral Outlook

    I worked at ServiceLink full-time (Less than a year)

    Pros

    Pay was good, Benefits were decent, Loved the people I worked with and I really enjoyed my job.

    Cons

    The Short breaks and high employee turnover.

    Advice to Management

    Stop the massive hiring and firing. This causes your company to have an extremely bad reputation among AMC companies, job seekers, Real estate agents, Lenders and appraisers alike. Keep your employees' good talent consistent because The mention of your companies name literally makes people CRINGE that work within the Real Estate, mortgage and title

    ServiceLink Response

    Apr 11, 2017 – Corporate Recruiter

    Thank you for taking the time to share your feedback! We are glad to hear that you enjoyed your job and had good relationships with your coworkers. The company continually reviews staffing models to ... More


  6. "Good Entry Level Job Out of College"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Moon Township, PA
    Current Employee - Anonymous Employee in Moon Township, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ServiceLink full-time (More than a year)

    Pros

    Casual Dress
    Free parking
    Cafeteria onsite
    Industry experience

    Cons

    Mandatory Overtime
    Lack of communication

    Advice to Management

    Listen to your employees and improve the communication barrier between front level employees and upper management

    ServiceLink Response

    Apr 5, 2017 – Corporate Recruiter

    Thank you so much for your review. ServiceLink is very proud to offer perks to our employees! Due to the nature of our business, there are times that mandatory overtime is required in certain ... More


  7. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ServiceLink full-time

    Pros

    Most of the people really care about doing a good job and are nice people

    Cons

    layoffs; lack of vision; to many people looking after their own interests not the company(saving their backside)

    Advice to Management

    be willing and open to receive feedback

    ServiceLink Response

    Apr 18, 2017 – Corporate Recruiter

    Thank you so much for your review. We agree, our employees are great people and our biggest asset! The company continually reviews staffing models to client projections, however, at times may have ... More


  8. "Laid back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flood Map Research Analyst in Arlington, TX
    Former Employee - Flood Map Research Analyst in Arlington, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ServiceLink part-time (Less than a year)

    Pros

    The work environment was very laid back. Very flexible with your schedule as a student.

    Cons

    No growth in the company

    ServiceLink Response

    Mar 22, 2017 – Talent Acquisition Director

    Thank you so much for your review. ServiceLink is very proud to offer a casual working environment to ensure the comfort of our employees for a more productive environment! We are also happy to be ... More


  9. "A nice place to work if"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ServiceLink full-time

    Pros

    Gorgeous newer office
    Casual dress
    Pay is alright (enough is never enough)
    Cafeteria
    Management is great and seems eager to help you grow.

    Cons

    The negativity that my co workers had toward the company.
    There isn't culture here.
    I am giving the CEO a thumbs down because I have never seen him in person. I've worked for global companies and have seen the CEO more than I ever thought that I would.

    Advice to Management

    keep up the good work. Also, a little transparency wouldn't hurt.

    ServiceLink Response

    Mar 15, 2017 – Corporate Recruiter

    Thank you for your feedback, we appreciate you taking the time to write a review. We continue to work on improving communication and encourage our employees to provide feedback. If you would like to ... More


  10. "Very Difficult to Succeed Here"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Moon Township, PA
    Former Employee - Anonymous Employee in Moon Township, PA

    I worked at ServiceLink full-time (Less than a year)

    Pros

    Many of the co-workers are good people. Company very generously provides coffee, tea, flavored creamers, etc.

    Cons

    The company values speed over accuracy. This factor as well as constant changes in processes, procedures, and systems creates a stressed and frustrating atmosphere for employees and managers. Managers have their hands tied because they are forced to push their staff for faster production while the employees are struggling to adapt to the changes.

    Advice to Management

    Advocate for a more streamlined and organized system. This could improve production as well as the companies reputation with clients, vendors and employees.

    ServiceLink Response

    Apr 11, 2017 – Corporate Recruiter

    Thank you so much for taking time to write a review. We value efficiency and consistency so we review our processes often. We are always open to feedback and suggestions from our employees to ... More


  11. "Title Clearance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Coraopolis, PA
    Former Employee - Anonymous Employee in Coraopolis, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ServiceLink full-time (More than 5 years)

    Pros

    Co workers form bonds that keeps you sane.

    Cons

    Management team needs an overall facelift.

    Advice to Management

    None to management it won't change.. my advice is to H R. Why won't you do anything?? You are posting on this site like you're hands on in the workplace and you are to some degree but not very effective. If this were the case, the same complaints about upper management wouldn't still trickle throughout two or more decades.

    ServiceLink Response

    Mar 22, 2017 – Talent Acquisition Director

    Thank you for your review. We are glad to hear you that made valuable relationships with your co-workers during your tenure, and we appreciate that you have noted our efforts. Our culture and the ... More


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