Pros
There are some very good employees that give their best. Unfortunately, if you give your best, this company wants more out of you.
Cons
Where do I start. First off, if you are hoping to meet the CEO, it won't happen. I saw him one day and told my boss I would like to meet him someday. He told me that was absolutely out of the question. The CEO does not talk to anybody lower than his direct reports. So, if you see a review about meeting senior managers, it is not true. Second. You will see reviews about the many team building events. That is also a fabrication. They USED to have team building events. Then the senior managers would walk around the offices and see who was NOT at their desks. So, this was stopped abruptly. Does management care about it's employees? Not a chance. They only care about what they look like in front of the upper managers. You will see people leaving, but nobody new is hired. They take the current work load, and distribute it to who ever is left. Hourly versus Salary people are treated just the same. Yes, you may see salary people taking a longer lunch, but that just means they have to stay longer to make up the time. Hourly workers are stuck at their desks with only a 30 minute lunch at two 15 minute breaks a day. And my manager told me that salary workers do not get breaks. If I took two 15 minutes breaks, then I had to work an extra half hour each day to make up for it. And, as a salary worker, if I took longer than 30 minutes for lunch, I had to make up the time. In past jobs, your salary was based upon what your "brought to the table" such as education, experience, etc. At Servicelink, I was told they pay your more to offset the extra hours you will be required to work. You may get a laptop for the cases where you have meetings and need to take it with you. But, you are also required to take it home and work during the evening. You are also obligated to take it with you on vacation and monitor emails while you are gone. And, by the way, if they do let you go. Please account for all your personal items. People have to buy their own office supplies and when you are let go, the vultures pounce on every thing they can get their hands on. Also, if you have any personal computer peripherals like a cordless mouse and keyboard. Make sure you get those back. I have seen personal gear like laptop bags, dongles, mouse and keyboards magically disappear when cleaning out somebody's desk. Including mine. I have also seen reviews where somebody has complained to HR for racism, bullying, or just poor management techniques. Sorry, HR cannot help you. One thing WILL happen. You will be placed on a performance improvement plan and every move you make will be documented and a case file will be created for your dismissal. The second thing that will happen is you will be interrogated and made to look like you made the entire scenario up. HR is only there to make sure the company does not get sued. If there is cause for being sued, they will discredit all you say. If there is no cause for a law suit, such as office bullying, they will not do anything. If you see a job opening for Servicelink. Ignore it. If you are not the CEO or his direct reports, you do not matter. So, all of these positive reviews about management caring, team building events, CEO town hall meetings... truthfully, they are all a complete fabrication and nothing more than an attempt to artificially inflate the Glassdoor rating of Servicelink