Flexible but Unstable - Residential Mental Health Counselor ServiceNet Employee Review

2.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-flexible schedule -good experience Ability to move around from site to site

Cons

-lack of general communication -low pay for difficult work -difficult to be an effective counselor with a lack of support from supervisors

Explore other reviews about ServiceNet

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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