Can't get a hold of anyone in Administration - Specialist ServiceNet Employee Review

2.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great clients, fulfilling work, terrific supervisors who are trying to make things right against all odds

Cons

The pay and when you have a problem with anything you need admin for they can't be reached by phone or email. There was a merge in January and we still don't have phones, access to remote servers or to the server for records. Because we work between two companies systems clients don't get services as fast and we don't get reimbursement with any regular payments or at all

Explore other reviews about ServiceNet

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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