Pros
Work culture involves heavy micromanagement, which affects productivity and morale. Operational planning is weak, and priorities change frequently without clear communication. Unnecessary changes in process in the SRE team and there is no technical work which is reduced due to that, rather working on technical work changes and automations may help the team. Managers closely monitor minor tasks, which limits employee autonomy and trust. Taking leaves is difficult, even for genuine personal or medical reasons. There is pressure to work during approved leave period. Though we provide reason for the medical leave, they just tend to object it and wants us to work unless there is a swap or replacement happening and only authorised to take leave on prescribed days. Present direct management doesnot have any management work experience or any technical skills to understand the business need nor they understand the work we do and remove the hard work as a simple task based on other peoples views. We do not get any answers for queries we ask to management, rather they tell that they would ask the sr. management and get back to us for even small changes or suggestions we suggest.
Cons
Previous management strongly supported engineers and provided the freedom needed to work effectively. This autonomy reduced stress, encouraged collaboration, and helped the team function as a unified SRE group focused on reliability and improvement. Unfortunately, this culture has declined under the current management, where the same level of trust, teamwork, and engineering focus is no longer present.