Brutal Culture - Leave your life at the door - Marketing Director ServiceNow Employee Review

1.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

RSUs values keep climbing for now giving some reward Working with customers is highly rewarding when you can solve their problems

Cons

Management approach of looking for and highlighting the negative wears you down. The performance management process is completely subjective. You must play the game at all times or you will be managed out. CMO is unrealistic and all over the place. Expectations on marketing cause burnout department wide especially around Knowledge, Sales Kickoff and every product launch. Managers are left on their own to source, recruit and hire their headcount.

Explore other reviews about ServiceNow

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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