Great place to stay for a while - Advisory Solution Consultant ServiceNow Employee Review

5.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Bill McDermott! - I joined ServiceNow about 4 years ago when Frank Slootman was CEO and then John Donahoe. All three have been great and have left their mark on ServiceNow. With that being said, Bill has brought an energy focus to the organization that I haven't experienced anywhere else. His passion is unmatched and i truly believe he will be guiding us to the next level aboard this rocket ship!

Cons

Some Talent - With any company going through this rate of growth, you some times hire quantity instead of quality.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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