There is nothing like working at ServiceNow. - Staffing ServiceNow Employee Review

5.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Your coworkers are the best. Honesty and Integrity are actual core values and not some words people throw around. It is a performance driven environment, but that is a good thing. If you do have an issue with anything - there is always someone you can bring it to. It is a truly positive life altering experience.

Cons

They make you take vacation. Which I guess isn't really a con, but sometimes you just want to be here as much as possible, helping and working and taking time off while rewarding, can make you feel guilty a bit because you want to be there for your team.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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