not worth it - Software Developer ServiceNow Employee Review

1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

good place to learn and grow if you want to dedicate your entire life to that free lunch on fridays only some free snacks and drinks

Cons

i worked here as a software engineer and this place has the worst work life balance. they fire people at the drop of a hat. good engineers and old timers have been let go because their performance was perceived to be not adequate by the management. they constantly expect you to deliver high quality code at an unbelievable pace, under lots of pressure and phenomenal amounts of stress. you might as well kiss your evenings and weekends goodbye when you join this company or else you can kiss your job goodbye. don't expect that if you've been here long enough they will cut you some slack. you are perpetually under the radar. another nasty thing is that they tend to let you go close to the date when your stocks are about to mature. that way you leave the company with nothing. if you are a young single person and programming is what your life is all about then this is a great place for you. if you have a family to take care of or there is more to your life than your day job then don't join this place. this place is a slaughter house where you constantly fear if your head is next on the chopping block. do your health and family a favor and don't work here. that's what matters in the long run.

Explore other reviews about ServiceNow

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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