Choose carefully which Department/Leader you want to work for - Program Manager ServiceNow Employee Review

4.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is great depending on where you work on, and who you work with. Benefits are fair, there are career growth opportunities and stock is doing really well overall.

Cons

So many leadership changes that don't end in some departments. This takes anyone's ability from working at their best as they are constantly worried about losing their jobs. Some new leaders come in and don't want to understand any history and just want to change everything without understanding the implications of such changes. From a benefits perspective, I think our 401k match should be way higher.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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