A fast-growing, challenging company - Senior Technical Consultant ServiceNow Employee Review

5.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- In the cloud-first era, ServiceNow started the cloud services from an early stage, and the business is expected to expand further in the future. Also, the prodcut has matured and there are no competitors in the same business sector. - With one platform, there are many collaborations with other companies' products, and there are opportunities to learn the technology of different products, so I think that it is an environment where you can grow very much as a technical consultant. - It has an open corporate culture and you can easily talk with anyone. With a flexible working style, all employees, especially in COVID-19, every employee is avaliable to remote work. - A fulfilling training system. A series of training courses are available for those who are completely new to ServiceNow platform.

Cons

- Business is mainly in the US and Australia, most of the products and training courses are in English, and I would like more support for local languages.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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