3.0
May 15, 2025
Current employee, more than 3 years
London, England
Recommend
CEO approval
Business Outlook
Pros
Great platform and product direction - one architecture and one data model is a strong USP in the new AI world. Strong marketing and brand direction with constant innovation / new capabilities / acquisitions being added.
Cons
Adoption/implementation challenges within core IT which slows growth. Brand perception is still IT service desk. Unexpected changes to leadership leads to instability and change of focus.