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      Shake Shack

      Engaged Employer

      Shake Shack reviews

      Incompetent CFO that bullies subordinates, especially minorities - Finance Manager Shake Shack Employee Review

      1.0
      Oct 17, 2025
      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers corporate employees remote and hybrid schedules. Tendency to overpay corporate employees since it’s based out of New York.

      Cons

      CFO takes advantage of and bullies subordinates, especially minorities. Assigns work to unqualified associates, even those that don’t work in her department. Associates are afraid to speak out because of the retaliation that HR hides. A lot of turn over, which is why the interview process is so easy.

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      Shake Shack Response
      8mo
      Thank you for sharing your feedback. Shake Shack takes concerns like these very seriously and wants to better understand your experience. Please reach out to our People team at (646) 747-7207 or people@shakeshack.com so we can review your concerns thoroughly.

      Explore other reviews about Shake Shack

      5.0
      Jun 9, 2026
      Crew member
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary was pretty good, good benefits and everyone working there were really nice

      Cons

      A little dirty sometimes, and can be pretty stressful

      3.0
      Jun 27, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

      Cons

      Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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