Shake Shack Reviews | Glassdoor

Shake Shack Reviews

Updated Oct 14, 2019

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Found 384 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
89%
Approve of CEO
Shake Shack CEO Randy Garutti
Randy Garutti
197 Ratings
Pros
  • "Great pay for a college student(in 33 reviews)

  • "Good pay and good work environment(in 22 reviews)

Cons
  • "Long hours, f&b is just a generally more labor intensive job(in 40 reviews)

  • "also lots of hours & barely any work/life balance(in 9 reviews)

More Pros and Cons
  1. Featured Review

    "There is no other place I would rather work! I LOVE my #ShackFam!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shake Shack full-time for less than a year

    Pros

    We take care of each other and #StandForSomethingGood!

    Cons

    I honestly cannot think of one!

    Shake Shack2019-02-01
  2. "Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shake Shack part-time for more than a year

    Pros

    It’s really like a mini family and I love it

    Cons

    Have nothing bad to say

    Shake Shack2019-09-24
  3. Create your profile to get personalized information

  4. "Work review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shake Shack part-time for more than a year

    Pros

    Fast paced and not enough hires

    Cons

    50% off Food and good food

    Shake Shack2019-10-15
  5. Helpful (1)

    "Cross Trainer at Shake Shack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Cross Trainer 
    Recommends

    I have been working at Shake Shack full-time

    Pros

    *Easy to move up *Above average pay *Friendly atmosphere

    Cons

    *No free meals *Very strict *No piercings/ jewelry *Long hours

    Shake Shack2019-09-10
  6. "Working at the burger place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shake Shack part-time for less than a year

    Pros

    people , connections, food, management weekly pay

    Cons

    do not get paid enough for labor

    Shake Shack2019-09-27
  7. "Cool Place"

    StarStarStarStarStar
    Former Employee - Team Member 

    I worked at Shake Shack part-time

    Pros

    They were flexible with my schedule.

    Cons

    There were often rude customers.

    Shake Shack2019-09-09
  8. "Overall I Enjoyed Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shake Shack

    Pros

    Weekly Pay .. The vibe in the kitchen if you like your team.. Easy work except Grill

    Cons

    Closing Shitfs.. Paying For Food .. Cut Hours

    Shake Shack2019-09-05
  9. "They ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Potomac, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shake Shack full-time for less than a year

    Pros

    Paid weekly. Ok pay. Direct deposit Ok managers

    Cons

    U get off super late . They slave u and ask u to do everything . The environment sucks

    Advice to Management

    Y’all are good at what y’all do just stop slaving people

    Shake Shack2019-09-20
  10. "Good first job, nothing more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cross Trainer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shake Shack part-time for more than 3 years

    Pros

    Pay Some people you meet you become good friends with Some managers root for you, which helps with promotion

    Cons

    Childish co-workers/managers Managers would have relations with employees Managers guilt try to guilt trip you into doing things Favoritism

    Shake Shack2019-09-11
  11. "Shake shack"

    StarStarStarStarStar
    Current Employee - Crew Member/Grill Cook 

    I have been working at Shake Shack part-time

    Pros

    They’ll let you work overtime, great co workers and time flies while working there.

    Cons

    Poor scheduling leads to everyone picking slack or doing a job that they have no knowledge of.

    Shake Shack2019-09-09
Found 384 reviews