Great work culture, hard to be “seen” - Manager Shake Shack Employee Review

4.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Very simple promotion layout. Can be a great culture welcoming to a diverse group of people. If you have GM or previous management experience, you will move up quickly.

Cons

As you get in the higher ranks, it becomes much more difficult to move up as they seem more comfortable giving outside hires with more experience a chance over those that have risen through the ranks and know the company. These outside managers are often playing catch-up while veteran managers clean up the messes and rarely get the credit they deserve.

Explore other reviews about Shake Shack

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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