Good Employer most of the time. - Team Member Shake Shack Employee Review

3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, competitive pay for their field, ample promotion opportunities.

Cons

Whether or not you get promotions is based on location. There were more trainers than team members where I was trained, but at my store there's barely any trainers since they don't make enough as a store to promote them.

Explore other reviews about Shake Shack

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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