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      Shake Shack

      Engaged Employer

      Shake Shack reviews

      Great until it wasn't. - Hospitality Associate Shake Shack Employee Review

      1.0
      Sep 10, 2025
      Hospitality associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fellow employees are great; management is encouraged to be retaliatory and dishonest and are supported by corporate when doing so.

      Cons

      The most stressful part of working for Shake Shack is being constantly concerned whether you'll be disciplined or terminated for not thoroughly bootlicking upper management.

      Explore other reviews about Shake Shack

      5.0
      Jun 3, 2026
      Cross trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good people ability to grow

      Cons

      sometimes communication is not the best

      2.0
      Jun 4, 2026
      Team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      60% discount saves me money

      Cons

      bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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