Lone working with no breaks and wage deductions - Customer Assistant Shell Employee Review

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

No boss constantly hanging over you

Cons

Take drive off out your wages Lone working all the time Expected to do everything on your own No break No break space Fire exit is locked

Explore other reviews about Shell

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, work life balance, and benefits

Cons

Boom and bust cycles with oil price

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many diverse roles and opportunities within the company, which can make it easier to explore different career paths and avoid feeling stuck or bored.

Cons

Company lacks clear direction and has significant internal disorganization. Employees are often expected to take on multiple roles without appropriate compensation or support. Despite consistently being a high performer, I left feeling undervalued — after covering two roles, there wasn’t even a simple thank you upon departure. To make matters worse, eight months after leaving, they are now claiming I owe over $5,000 in PTO that had previously been considered settled at the time of my exit. Overall, the experience left a very negative impression and highlighted serious internal process issues.

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