4.0
Aug 13, 2021
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
You get to work from home. Additionally, some colleagues are very nice - and that’s where the list ends.
Cons
Management only cares about your statistics (“average handling time“), as this is crucial for their revenue. You can work really hard and help all passengers, but if your calls take longer than what the target is, your work will not be appreciated.