Terrible place to work. - Customer Service Associate Shell Employee Review

1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Got paid for public holidays is about it.

Cons

Single manned garage where everything is your responsibility in that shift, things go wrong on the daily and you have 10 other moving parts of the day you are trying to deal with at the one time, customers, the pumps needing ok'd, the coffee machine needing topped up, delivery's coming in and needing put away, health and saftey for everyone on site. It is alot for one person and causes you alot of stress. I also didn't get any breaks or could barley go to the toilet on an 8 hour shift, you are also expected to stay on if the next person doesn't show up regardless of what you have going on in your life. I really did dislike working here. Also you have to work Christmas and new years day.

Explore other reviews about Shell

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

There are lots of meetings.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

My team is really good and nice to be around

Cons

Not much trajectory moving up

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