Great company, not so great people - Customer Operations Specialist Shell Employee Review

3.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Base salary is a bit small, but the rest of the benefit package compensates for it. Very generous with the benefits, bonuses, and allowances. Employees are really supported by management and HR > stays true to their claim that Shell has an "employee-centric" work environment

Cons

Couldn't keep up with office politics. Really bad mob mentality sometimes, especially for larger teams. Big bosses are great, but mid managers are so-so and favoritism is apparent. Career progression is so slow (there would be colleagues that have been there for more than 5 years before getting promoted to the next job grade)

Explore other reviews about Shell

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

There are lots of meetings.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

My team is really good and nice to be around

Cons

Not much trajectory moving up

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